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If you fail the certified massage therapist exam from the national exam board, National Certification Board for Therapeutic Massage and Bodywork (NCBTMB), you will receive a letter explaining the areas in which you need more work. This is divided into three main sections. The first section explains “Area of Improvement' which details which exam categories in which you'r score was below the accepted level. Secondly, the “Medium” section describes which exam categories you obtained a marginally acceptable score. This allows you to know which area you need some study in, as this section expresses which exam areas you have only an average knowledge in. The next section is “High,” which details the areas of the exam that you obtained a score above the accepted level, demonstrating a strong understanding of the exam content. Minimal review in this area may help you when you retake the exam.
Within 60 days of receiving the failed test score, you must contact the NCBTMB by mailing the failed score report. You will then be given a 3 month window to retake the exam.